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Imperial Tile & Stone

Tile and stone, as versatile building materials, have long been cherished for their durability, aesthetic appeal, and the myriad design possibilities they offer. From practical flooring solutions to intricate decorative accents, the combination of tile and stone continues to be a timeless choice in architectural and interior design. Stone tiles, hewn from natural materials such as granite, marble, slate, limestone, and travertine,
bring a touch of nature's elegance to any space. With distinct patterns, textures, and colors shaped by geological processes, each stone tile is a unique work of art. The enduring beauty of these natural stones makes them ideal for applications where a touch of luxury is desired, such as countertops, flooring, and wall coverings.

The combination of tile and stone allows for dynamic design schemes that seamlessly blend natural elements with modern functionality. For instance, a kitchen could feature durable and easy to clean ceramic or porcelain floor tiles alongside a luxurious marble or granite countertop. Similarly, a bathroom might showcase intricate mosaic stone tiles in the shower area complemented by sleek ceramic tiles on the floor. Whether used individually or in harmony, tile and stone continue to be indispensable components in the world of design and construction. Their ability to provide both aesthetic appeal and practical functionality ensures their enduring popularity.

Frequently Asked Questions

Shipping

What countries do you ship to?

We ship within the Continental United States.

In-Stock items can be picked up at our store or shipped within 48 hours

** Products will be delivered in 5 to 14 days from the purchase date.
*** Slabs shipping method is needed to arrange ahead of purchase.
** Standard Shipping is available for all orders in the continental United States.

How long will it take to receive my order?

Standard shipping normally takes 5 to 14 days. Local pickup is available. Shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Returns
Imperial Tile has a 30-day return policy, which means you have 30 days after the original purchase date to return your products in order to be eligible to receive a refund.

To be eligible for a return, your products must be in the same new condition that you received them in, unused and in the original packaging. You will also need the receipt from your purchase and a valid ID.

To start a return, you can email us at support@shopimperialtile.com Please attach your documents of the purchase receipt and a valid ID. If your return request is validated and accepted, we will send you a return shipping label, as well as instructions on how to ship your package back to us. Please note that items sent back to us without an accepted return request will not receive any refund.

Damages and Issues
Please fully inspect your order after receiving it and contact us immediately if the product is defective, damaged or incorrect. We will work with you to solve any issues with your purchased products.

How long will it take to receive my refund?

Refunds
As soon as your return request is accepted and you receive your return shipping label, you may ship your products back to us. We will notify you once we have received and inspected your return items. If your return and refund is approved, you will be automatically refunded on your original payment method. Please remember to allow extra time for your bank to process your approved refund. If your returned products are not approved for a refund, you will be notified and are responsible for full payment of your original purchase. If you would like to cancel the return and have your products re-shipped again, you will be responsible for paying the appropriate shipping rates for the re-shipment.

Questions? We can help. Please contact us about any return or refund questions at support@shopimperialtile.com